Setting up users and user types

If your company has a My Milestone account and your My Milestone administrator has defined you as a user with the role License User or License Admin, you can log in to Milestone Customer Dashboard with your My Milestone credentials from any computer with an internet connection either through My Milestone or directly in Milestone Customer Dashboard (https://online.milestonesys.com/).

If you are the administrator of your organization's VMS, you need a My Milestone account to access Milestone Customer Dashboard. Create an account from the Milestone website (https://www.milestonesys.com).

As an administrator of a company’s My Milestone account, you can use the User Administration page on My Milestone to define Milestone Customer Dashboard users and their access permissions. All users have their own login information and are linked to your company account.

You can define two user types with different access permissions for tasks related to software licenses:

User type

 Description
License User

Manages the software licenses that you have given the license user access to. The license user can:

  • Upload license request (.lrq) files to activate device licenses for a customer.
  • Download software license (.lic) files and receive activated license files, which are used to install and update customer installations.
  • Set up Milestone Care™ reminders to send alerts when Milestone Care subscriptions need to be renewed.
License Admin

  • Manages all software license information for all customers associated with your company.

  • Managed license user accounts.