Integration limitations (redundancy & encryption)

See the user manuals and documentation for CCure 9000 and Milestone XProtect for a comprehensive description of the limitations of the respective systems.

• Milestone XProtect Corporate Video Management System

• Software House CCure 9000 Access Control System

This integration does not support the CCure 9000 Clustering/Redundancy solution. Traditional clustered and redundant Milestone systems are supported by this integration.

The CCure 9000 Video Push integration is compatible with Milestone XProtect Recording Server data encryption. The Recording Server data encryption feature introduced with XProtect 2019 R1 works with CCure 2.70 and up.

For CCure 2.70 and up, you must install the appropriate certificate and make sure it is trusted on the client machines (where video is displayed) for this integration to work when the Recording Server data encryption feature is enabled. See to the Milestone XProtect user manuals below for more details.

• XProtect Certificates Guide

• Milestone Systems Cybersecurity Hardening Guide

When data encryption is enabled, live and playback video cannot work with earlier versions of CCure (2.60, 2.50, 2.40 and 2.30). The integration will work as expected if you turn off the encrypted data feature and existing recording server data is not encrypted.