Configure email notifications for access control-related events

XProtect Access enables you to send email notifications from your XProtect VMS when access control-related events are triggered:

  1. In the Management Client, go to Tools > Options and make sure that your email settings are set up correctly.

  2. In the left-hand pane of the Management Client, go to Notifications profile and add a new notification profile. Give the notification profile a name, then click Next.

  3. In the Add notification profile window:

    • Specify the email address of the recipient.

    • Enter the text you want to include in the subject of the email notification.

    • Enter the text you want to include in the Message text.

  4. Below the Message text field, you can add various types of system information, such as Access control unit name, to the Subject or Message text fields.

    Adding this system information to the email provides the recipient with exact system name that was given to the access control unit that triggered the event.

  5. Optionally:

    • To send a test email notification to the specified recipients, click Test E-mail.

    • To include pre-alarm still images, select Include images, then specify the number of images, the time between images, and if you want to embed images in emails.

    • To include AVI video clips, select Include AVI, and specify the time before and after the event and frame rate.

  6. Create a new rule to trigger email notifications based on specific access control-related events, such as door power failure.

  7. Set the rule to trigger on the relevant event from the integrated access control system.

  8. Set the action to send notifications using the created email profile, then select Finish.

The example above focuses on specific access control-related information you can add to email notifications. To improve the level of information in the email notifications, you can also add the rule name and trigger name to the subject and message text fields.