Monitoring status

The Monitoring status column lists the ability of server to report to Milestone Customer Dashboard. Servers can have one of the following five Monitoring statuses:

Monitoring Status Description
Monitored The server is online and reports status information to Milestone Customer Dashboard.
Reporting not supported The server hosts a Milestone XProtect product that does not support reporting to Milestone Customer Dashboard. This applies mainly to legacy versions of Milestone products.
Not reporting The server has been activated but does not report status information to Milestone Customer Dashboard. Offline VMS installations have a Not reporting status.
Milestone Care expired The Milestone Care™ subscription for the license related to the server has expired and must be renewed in order to be monitored by Milestone Customer Dashboard.
All errors filtered The server is online and reports status information to Milestone Customer Dashboard, but any errors are ignored by an active Ignore all errors from this server error filter.