Skip to main content

BriefCam Troubleshooting Guide

Why am I seeing a Shutdown Ended message in the log?

Last Updated: 1 minute read
Version2025r1
LanguageEnglish
Shutdown ended.png

If the last row in the log shows a shutdown ended message, this tells you that the service related to this log has stopped and/or the BriefCam VSService in the Windows Services screen has stopped.

To solve this issue, start the Service related to the log in the BriefCam Administrator Console and/or restart the BriefCam VSService:

VSService start.png

If starting the service fails, see: How come I can't restart the BriefCam VSService?