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BriefCam Troubleshooting Guide

When adding a camera to a March Networks directory, why is the VSServer crashing?

Last Updated: 1 minute read
Version2025r1
LanguageEnglish

Symptom 

When adding a camera to a March Networks directory, the VSServer crashes and the following error appears in the VSServer log: System.Collections.Generic.KeyNotFoundException.

Solution 

Ensure that the necessary permissions for the BriefCam key have been granted by the March Network system.