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BriefCam Troubleshooting Guide

Why is the processing crashing and I'm seeing BriefCam.VSDB.dll in the log file?

Last Updated: 1 minute read
Version2024r2
LanguageEnglish

You are missing a Media Player and related components that are required by BriefCam.

To resolve this issue:

  1. Go to Add Windows Features or Turn Windows Features on/off.

  2. Look for Media Feature Pack and Windows Media Player.

  3. Install these features from the optional features menu.