Why can't I activate rules on Genetec Cameras?
If you're connected to Genetec and cannot activate rules, it might be because you are missing Genetec SDK certificates. Every active Alert Processing Server service requires one SDK certificate on Genetec's side. For more information, see the Genetec Licenses section below.
The following Genetec certificates are required for the integration with BriefCam to work properly. They are used for the SDK connection between the BriefCam integration and the Genetec Security Center.
The licenses should be ordered from Genetec (see Genetec part numbers in the table below).
Genetec Security Center license:
Server Certificate
Genetec Security Center Part#: GSC-1SDK-BRIEFCAM-VSEnterprisS
A Genetec Security Center license is required for every BriefCam component that integrates with the Genetec SDK as described in the table below.
Component | Description | Number of Licenses |
VSServer service | Used by BriefCam for camera management | 1 for each VSServer service installed on a machine. 1 additional spare license, as unexpected shutdowns can cause the certificate to be taken for 15 minutes, which means that the BriefCam servers will not be able to connect during that time. |
Fetching service | Used by BriefCam’s REVIEW & RESEARCH modules to fetch on-demand videos | 1 for each Fetching service running on a machine. |
Real-time processing | Used by BriefCam’s RESPOND & RESEARCH modules to process real-time videos | 1 for each Alert Processing Service. Note that on a multi-GPU server, each GPU will use a separate Alert Processing Service. Therefore, a multi-GPU server will consume multiple licenses, 1 per GPU. |
Example: A system with 1 server (with all of the BriefCam components installed on it) with 4 GPUs (2 for on-demand, 2 for Real-Time) will consume the following licenses:
Component | Number of Licenses |
VSServer service | 2 |
Fetching service | 1 |
Real-time processing | 2 |
TOTAL # of Licenses: | 5 |
Client Certificate
Genetec Security CenterPart#: GSC-1SDK-BRIEFCAM-VSEnterprisC
BriefCam Component: 1 per Embedded Client deployed (license per Security Desk client). The client certificate is required in order that the embedded BriefCam client will appear within the Genetec Security Desk application’s Video Synopsis tab.