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BriefCam Troubleshooting Guide

Why am I getting a Missing OXWrapper dll error?

Last Updated: 1 minute read
Version2024r2
LanguageEnglish

If the Processing Server service crashes on missing OXWrapper.dll (BriefCam.OXWrapper.dll), there may be missing decoders.

To resolve this issue:

  1. Check if ffmpeg dlls are present in the installation directory.

  2. Check if there are missing C++ redists might be missing, try to install them manually. For a list of the required redistributables, see Installed Prerequisites.Installed Prerequisites