Troubleshooting the Next-Gen Engine
Exporting the Log Files
In the BriefCam Administrator Console’s Services tab, you can hover over the OX6.Engine Service and click the Export Log icon to download the active log for the pod on the specific Linux host. Logs of previous pods and rotated logs will not be included. The log will be saved in a directory with the name of the hostname. You can also select all services and click the Export Log icon at the top right of the screen to retrieve all the logs from all OX6.Engine Services.
There is a default timeout defined (5 seconds) for retrieving the logs from the OX6.Engine Service.