Create a cluster role for the VMS services

To make sure the node monitors the management server and its related services, you must create a role for the VMS services and add them as generic services.

Create a role and add the Management Server service to that role

A cluster role represents an application, service, or workload that the cluster manages to ensure high availability. It allows the cluster to detect failures and move the workload between nodes as needed. To create a role:

  1. On a node in the failover cluster, go to Failover Cluster Management. In the Failover Cluster Management window, expand your cluster, right-click Roles, and click Configure Role...

  2. In the Select Role window, select Generic Service.

  3. In the Select Service window, select the Milestone XProtect Management Server service.

  4. In the Client Access Point window, specify a name that will serve as the management server hostname. Clients will use this name to access the management server.

    The hostname must be different from the name of the cluster.

  5. In the Select Storage window, you do not need to make any changes, as the service does not require any storage.

  6. In the Replicate Registry Settings window, you do not need to make any changes, as no registry settings will be replicated.

  7. In the Confirmation window, verify that the cluster service can be configured according to your requirements.

    The wizard configures the high availability for the selected role.

  8. In the Summary page window, you can review the configuration.

    On the Roles page, the role status changes from Pending to Running. You can see the node that runs the Management Server service in the Owner node column.

Add related services to the role

To ensure the Management Server service runs smoothly in the cluster:

  1. On the Roles page, right-click the role you just created and click Add resource > Generic Service. Select the Milestone XProtect Data Collector Server service.

  2. (Optional) Repeat Step 1 to add the Milestone XProtect Log Server service.

All added services are displayed in the bottom pane of the Role window on the Resources tab. Verify that all the services are running on the owner node.

If a service is not running, you can start it from the Failover Cluster Manager by selecting the service and then clicking Bring Service from the panel on the right.

Verify that the information from the Failover Cluster Manager matches the actual status of the services by checking the services status on the owner node.