Move hardware (wizard)

To move hardware from one recording server to another, run the Move hardware wizard. The wizard takes you through the necessary steps to complete a move for one or more hardware devices.

Requirements
Before you start the wizard:

• Make sure that the new recording server can access the physical camera via the network
• Install a recording server that you want to move hardware to (see Installing through Download Manager (explained) or Install a recording server silently)
• Install the same device pack versions on the new recording server that you run on the existing server (see Device drivers (explained))

To run the wizard:

1. In the Site Navigation pane, select Recording Servers.
2. In the Overview pane, right-click the recording server you want to move hardware from or right-click a specific hardware device.
3. Select Move Hardware.

   If the recording server that you move hardware from is disconnected, an error message appears. You should only choose to move hardware from a disconnected recording server if you are sure that it will never come online again. If you move hardware anyway and the server comes back online, you risk an unexpected behavior from the system due to having the same hardware running on two recording servers for a period. Possible issues are, for example, license errors or events that are not sent to the correct recording server.

4. If you started the wizard from the recording server level, the Select the hardware you want to move page appears. Select the hardware devices you want to move.
5. On the Select the recording server you want to move the hardware to page, select from the list of recording servers installed on this site.
6. On the Select the storage you want to use for future recordings page, the storage usage bar indicates the free space in the recording database for live recordings only, not the archives. The total retention time is the retention period for both the recording database and the archives.
7. The system processes your request.
8. If the move was successful, click Close. If you select the new recording server in the Management Client, you can see the moved hardware and now recordings are stored on this server.

   If the move failed, you can troubleshoot the issue below.

   In an interconnected system, you must manually synchronize the central site after moving hardware on a remote site to reflect the changes you, or another system administrator, made at the remote site.