Restore system configuration from a manual backup

Important information
  • Both the user who installs and the user who restores must be local administrator of the system configuration SQL Server database on the management server and on SQL Server
  • Except for your recording servers, your system is completely shut down for the duration of the restore, which can take some time
  • A backup can only be restored on the system installation where it was created. Make sure that the setup is as similar as possible to when the backup was made. Otherwise, the restore might fail

  • If prompted for a system configuration password during a restore, you must provide the system configuration password that was valid at the time when the backup was created. Without this password, you cannot restore your configuration from the backup

  • If you do a backup of the SQL Server database and restore it on clean SQL Server, then the raise errors from the SQL Server database will not work and you will only receive one generic error message from SQL Server. To avoid that, first reinstall your XProtect system using clean SQL Server and then restore the backup on top of that
  • If restoring fails during the validation phase, you can start the old configuration again because you have made no changes
    If restoring fails elsewhere in the process, you cannot roll back to the old configuration
    As long as the backup file is not corrupted, you can do another restore
  • Restoring replaces the current configuration. This means that any changes to the configuration since last backup are lost
  • No logs, including audit logs, are restored
  • Once restoring has started, you cannot cancel it
Restoring
  1. Right-click the notification area's Management Server service icon and select Restore Configuration.
  2. Read the important note and click Restore.

  3. In the file open dialog box, browse to the location of the system configuration backup file, select it, and click Open.

    The backup file is located on the Management Client computer. If the Management Client is installed on a different server, copy the backup file to this server before you select the destination.

  4. The Restore Configuration window opens. Wait for the restore to finish and click Close.