Install new XProtect components

Installing through Download Manager (explained)

If you want to install system components on computers other than where the management server is installed, you must install these system components through the Management Server's download website Download Manager.

1. From the computer where Management Server is installed, go to the Management Server's download web page. In Windows' Start menu, select Milestone > Administrative Installation Page and write down or copy the internet address for later use when installing the system components on the other computers. The address is typically http://[management server address]/installation/Admin/default-en-US.htm.
2. Log in to each of the other computers to install one or more of the other system components:
• Recording Server (For more information, see Install a recording server through Download Manager or Install a recording server silently)
• Management Client (For more information, see Install a Management Client through Download Manager)
• Smart Client (For more information, see Installer XProtect Smart Client)
• Event Server Remember to restart the API Gateway after installation. If you rename the computer at a later date, you must also restart the API Gateway.

  If you are installing the Event Server in a FIPS-compliant environment, you must disable Windows FIPS 140-2 mode before installation.

• Log Server (For more information, see Install a log server silently)
• Mobile Server (For more information, see Install the XProtect Mobile server)
3. Open an internet browser, enter the address of the Management Server's download web page into the address field, and download the relevant installer.
4. Run the installer.

See Install your system - Custom option if in doubt about the selections and settings in the different installation steps.

Install a Management Client through Download Manager

If there are several administrators of the XProtect system or you simply want to manage the XProtect system from multiple computers, you can install the Management Client by following the instructions below.

The Management Client is always installed on the management server.

1. From the computer where Management Server is installed, go to the Management Server's download web page. In Windows' Start menu, select Milestone > Administrative Installation Page and write down or copy the internet address for later use when installing the system components on the other computers. The address is typically http://[management server address]/installation/Admin/default-en-US.htm.

2. Log into the computer where you want to install the system component.

3. Open an internet browser and enter the address of the Management Server's download web page into the address field and press Enter.
3. Click All Languages for the Management Client installer. Run the downloaded file.
4. Click Yes to all warnings. Unpacking starts.
5. Select the language for the installer. Click Continue.
6. Read and accept the license agreement. Click Continue.
7. Select file location and product language. Click Install.
8. The installation is complete. A list of successfully installed components is displayed. Click Close.
9. Click the icon on the desktop to open the Management Client.
10. The Management Client login dialog appears.
11. Specify the host name or the IP address of your management server in the Computer field.
12. Select authentication, enter your user name and password. Click Connect. The Management Client launches.

To read in details about the features in the Management Client and what you can accomplish with your system, click Help in the tools menu.

Install a recording server through Download Manager

If your system components are distributed on separate computers, you can install the recording servers by following the instructions below.

The recording server is already installed if you made a Single Computer installation, but you can use the same instructions to add more recording servers if you need more capacity.

If you need to install a failover recording server, see Install a failover recording server through Download Manager.

1. From the computer where Management Server is installed, go to the Management Server's download web page. In Windows' Start menu, select Milestone > Administrative Installation Page and write down or copy the internet address for later use when installing the system components on the other computers. The address is typically http://[management server address]/installation/Admin/default-en-US.htm.

2. Log into the computer where you want to install the system component.

3. Open an internet browser and enter the address of the Management Server's download web page into the address field and press Enter.
4. Download the recording server installer by selecting All Languages below the Recording Server Installer. Save the installer or run it directly from the web page.
5. Select the Language you want to use during the installation. Click Continue.
6. On the Select an installation type page, select:

   Typical to install a recording server with default values, or

   Custom to install a recording server with custom values.

7. On the Specify recording server settings page, specify the different recording server settings:
   1. In the Recording server name field, enter the name of the recording server. The default is the name of the computer.
   2. The Management server address field shows the address and port number of the management server: localhost:80.
   3. In the Select your media database location field, select the location where you want to save your video recording. Milestone recommends that you save your video recordings in a separate location from where you install the software and not on the system drive. The default location is the drive with the most space available.
   4. In Retention time for video recordings field, define for how long you want to save the recordings. You can enter from between 1 and 365,000 days, where 7 days is the default retention time.
   5. Click Continue.
8. The Recording servers IP addresses page is shown only if you selected Custom. Specify the number of recording servers that you want to install on this computer. Click Continue.

9. On the Select service account for recording server, select either This predefined account or This account to select the service account for the recording server.

   If needed, enter a password.

   The user name for the account must be a single word. It must not have a space.

   Click Continue.

10. On the Select encryption page, you can secure the communication flows:

    • Between the recording servers, data collectors, and the management server

      To enable encryption for internal communication flows, in the Server certificate section, select a certificate.

      If you encrypt the connection from the recording server to the management server, the system requires that you also encrypt the connection from the management server to the recording server.

    • Between the recording servers and clients

      To enable encryption between recording servers and client components that retrieve data streams from the recording server, in the Streaming media certificate section, select a certificate.

    • Between the mobile server and clients

      To enable encryption between client components that retrieve data streams from the mobile server, in the Mobile streaming media certificate section, select a certificate.

    • Between the event server and components that communicate with the event server

      To enable encryption between the event server and components that communicate with the event server, including the LPR Server, in the Event server and extensions section, select a certificate.

    You can use the same certificate file for all system components or use different certificate files depending on the system components.

    For more information about preparing your system for secure communication, see:

    • Secure communication (explained)

    • The Milestone guide about certificates

    You can also enable encryption after installation from the Server Configurator in the Management Server Manager tray icon in the notification area.

11. On the Select file location and product language page, select the File location for the program files.

    If any Milestone XProtect VMS product is already installed on the computer, this field is disabled. The field displays the location where the component will be installed.

12. In the Product language field, select the language in which to install your XProtect product. Click Install.

    The software now installs. When the installation completes, you see a list of successfully installed system components. Click Close.

13. When you have installed the recording server, you can check its state from the Recording Server Manager tray icon and configure it in Management Client. For more information, see Initial configuration tasks list.