FAQ: exporting

When exporting in the media player and in the XProtect formats, you can—if your surveillance system supports this—include recorded audio in the export. Export in the XProtect format is only available if connected to selected surveillance systems. When exporting in the still image format, you cannot include audio.

The entire bookmarked sequence (see Adding bookmarks) is included, from the specified start to the specified end time.

No, you can only include sequences from cameras or other devices that are connected to your VMS system.

The entire sequence, from the first image of the sequence to the last image of the sequence.

All data protected from deletion is included: all the cameras and data from devices related to the cameras, from the first to the last images of the selected interval.

Yes, provided your surveillance system supports the use of 360° lens cameras (i.e. cameras using a special technology for recording 360° images).

You cannot compress the export files to reduce the size of the export. To get the smallest export size possible, select the MKV media player format. If not enabled, please contact your system administrator.

You can usually specify your own path, but if you are connected to certain types of surveillance systems, the surveillance system server may control the export path setting and you cannot specify your own path. See Your organization’s XProtect products and extensions.

There are two scenarios where digital signatures are excluded during the export process:

• If there are areas with privacy masks, digital signatures for the recording server will be removed in the export.
• If the data you are exporting is very close to the current date and time, the digital signature for the recording server might not be included for the whole sequence.

The export process will complete, but when you verify the signatures, you will see that the digital signatures for the recording server were removed or only partially added.

Yes. When you export in the XProtect format, you can protect the exported evidence with a password and add a digital signature to the exported material. You can also prevent your recipients from re-exporting the material. See XProtect format settings.