LS OpenAccess events fail in OnGuard Enterprise systems

This is a known issue with OnGuard 7.4 Update 1 (7.4.457.69) running in an Enterprise configuration. Devices don't send events through OpenAccess to the OnGuard XProtect Access integration.

For questions and information about this issue, please contact support at oaaptechnical@carrier.com. Reference LenelS2 Bug DE40122.