Error filters (properties)

With error filters, any errors that match the attributes of the filter are still logged, but they:

  • Are not displayed on the Errors page

  • Do not trigger error notifications and are not included in error notification emails

  • Set the status of the server to Filtered error instead of Error detected on the server details page.

You can filter errors:

  • By error description

  • By server name

  • By a minimum period that an error must exist, before it appears in the errors list

  • For a specified period of time.

As a minimum, you must specify Customer, License and Server name to save a filter.

Field

Description
Customer

The name of the customer that is associated with this license (see Specify a customer name for a license). Select the customer for which you want to filter errors.
License (SLC)

License code associated with the server on which the error occurred. Select the SLC.

You can create multiple error filters per SLC, but you cannot include SLCs in one error filter.

Server(s)

The server name that is associated with the SLC where the error occurred. Select a server that runs under this SLC.

If you want the same error filter to apply for multiple servers, you must create additional error filters with the same properties.
Error description

Select one error from the list to filter on, or all.
Error value

The error value is related to the error description. It can contain information regarding the server or devices on which an error occurred. The field is read-only.

Values are generated only when you create an error filter from an error.
Filter action

Select the filter level (device or system) and the error type. You can:

  • Ignore a specific error from a device

  • Ignore a specific error for the entire server

  • Ignore all errors from the device

  • Ignore all errors from the server

  • Choose to not monitor the system.

The list of available options depends on the error level, see Error descriptions (properties). You can modify the selection only when you are creating an error filter from an error.
Filter duration

Specify a limited duration from the predefined values or select Forever to set the filter without an expiration date.
Filter creation date

The creation date is automatically set to today's date.
Filter expiration date

The expiration date is automatically set, depending on your selection in Filter duration.
Threshold

Specify for how long an error must exist before it is considered as an error by Milestone Customer Dashboard.