Acknowledge alarms in XProtect


Alarm acknowledgment and other alarm status change operations are performed manually in XProtect from the XProtect Smart Client.

  1. In the Alarm Manager workspace or any alarm list view item in the Smart Client, right-click an alarm.

  2. Select a new status for the alarm from the shortcut menu.

  1. Close will close the event in XProtect and in OnGuard.

The status of the alarm in OnGuard will only change when the alarm is closed in XProtect.