Associate a license with a customer

Associate a license with a customer in order to provide more detailed information about the XProtect VMS installation and corresponding server location and license information.

Registered licenses that are not associated with a customer (such as newly purchased or merged licenses) appear in the Licenses list as Unspecified.

  1. Log in to Milestone Customer Dashboard (https://online.milestonesys.com/).

  2. In the main menu, select Licenses.

    If a license (SLC) has not been registered, you cannot see it in Milestone Customer Dashboard. To register an SLC, see Register software license codes (SLCs) in Milestone Customer Dashboard.

  3. Locate the license that you want to associate with a customer.

    Search for a specific license by SLC using the Search field.

  4. Select the license and select Details.

    The Details button on the licenses page in Milestone Customer Dashboard.

  5. On the Details page, select the pencil icon next to the Customer entry .
  6. In the new window, select the customer that you want to associate with this license in the list .

  7. Optional: Select Add customer to associate the license with a new customer.

    The license details page in Milestone Customer Dashboard.

  8. Select Save to apply the changes.