Communications alarms from <Unknown> devices.

Every time the Recording Server restarts, the integration should display a communications lost alarm in OnGuard, and a communications restored alarm.

Both alarms: Communications Lost and Communications Restored are received from each individual device. This means that all cameras attached to the Recording Server will send these alarms. This is expected behavior.


Cameras that are attached to the Recording Server in XProtect, which are not used in the OnGuard integration, also send alarms. These alarms appear in OnGuard as <Unknown> devices attached to the restarted Recording Server.



There is no method to eliminate these alarms from the <Unknown> devices, without bringing all XProtect devices into OnGuard.