Use Milestone Diagnostics Tool to list all cameras added to your system

1. On a relevant server that is connected to an XProtect server, for example XProtect Management Server, open the Diagnostics Tool.exe from the relevant file location.

2. From the main page of Milestone Diagnostics Tool, click Run Diagnostics to open the Run Diagnostics wizard.

3. On the first page of the Run Diagnostics wizard, select the sites that you want to include in the system diagnostics. You can search for specific sites in the search bar or click Select all to make sure that every camera on all sites are included in the diagnostics.

   You must select the check box for each individual site for it to be included in the system diagnostics analysis.

   When you have selected the sites that you want to include, click Run in the top-right corner to start the analysis of your system. Depending on the size of the system's setup, the analysis may take up to five minutes to complete.

4. When the analysis of your system has completed, the Diagnostic Report page is displayed. On this page, you can see system information for each site that you included in the analysis. The system information is divided into a number of tabs that all include different information about the site's system setup. The site that comes first alphabetically is shown first when the page opens. You can change the site by selecting another site in the Sites pane on the left-side of the page.

5. In the top bar of the Diagnostic Report page for the relevant site that you want to view information about, click Drivers to open the Drivers tab.

6. On the Drivers tab, all cameras detected in your system are displayed. Initially, the cameras that have been detected are sorted alphabetically in the Name column. However, because system administrators can change the name of cameras in the administration applications, either when they are added and set up in the system or at any point after that, for example to name cameras according to their physical location, you cannot rely on the naming information that is shown in the Name column to display the exact model and manufacturer of your cameras.

7. Instead, you must look for the Device Model column. Click this column to sort the listed cameras alphabetically, according to the device model. If you click the column, an arrow pointing upwards or downwards is added to the column to indicate that sorting has been enabled.

8. To save a log file of the diagnostic analysis and the cameras that were found, click Save. To open a log of a previous diagnostics analysis, click Open.