Milestone Customer Dashboard (explained)

Milestone Customer Dashboard is a free online tool for Milestone partners and resellers to manage and monitor Milestone software installations and licenses.

Milestone Customer Dashboard contains tools for:

• Managing information about your customer installations
• Registration and activation of licenses
• Real-time status overview of the system's health and performance
• Email notifications and error filtering in XProtect VMS installations

To get started with this user manual, you can learn to:

• Navigate (see Navigating the site) and personalize the Milestone Customer Dashboard website:
  • Change the language
  • Change the time zone
  • Change the date format
  • Specify rows per page
• Work with licenses, including:
  • Register software license codes (SLCs) in Milestone Customer Dashboard
  • Activating licenses
  • Upgrading licenses
  • Grouping licenses
  • Managing test licenses
• Create and manage customers, and assign them to licenses (see Customers in Milestone Customer Dashboard (explained))
• View and filter errors (see Errors page (explained))
• Monitor the health of your customers' system (see Monitor the health of your customers' systems)
• View the status of your customer installations (see Server status (explained))
• Set up notifications for your customers (see Notification manager (explained))