Install XProtect Mobile server

Once you have installed the XProtect Mobile server, you can use XProtect Mobile client and XProtect Web Client with your system. To reduce the overall use of system resources on the computer running the management server, install the XProtect Mobile server on a separate computer.

The management server has a built-in public installation webpage. From this webpage, administrators and end-users can download and install the required XProtect system components from the management server or any other computer in the system.

XProtect Mobile server is automatically installed when you install the "single computer" option.

To install the XProtect Mobile server:

  1. Enter the following URL in your browser: http://[management server address]/installation/admin where the [management server address] is the IP address or the host name of the management server.
  2. Click All Languages for the XProtect Mobile server installer.
  3. Run the downloaded file. Then, click Yes to all warnings. Then, unpacking starts.
  4. Select a language for the installer. Then, click Continue.
  5. Read and accept the license agreement. Then, click Continue.
  6. Select the installation type:
    • Click Typical to install XProtect Mobile server and plug-in
    • Click Custom to install only the server or only the plug-in. For example, installing only the plug-in is useful if you want to use Management Client to manage XProtect Mobile servers but don't need an XProtect Mobile server on that computer

      XProtect Mobile plug-in is required on the computer running Management Client to manage XProtect Mobile servers in Management Client.

  7. For custom installation only: Select the components that you want to be installed. Then, click Continue.
  8. Select the service account for the mobile server. Then, click Continue.

    To change or edit the service account credentials at a later stage, you will have to reinstall the mobile server.

  9. In the Server URL field, fill in the primary management server address.

    To connect to the management server, you must allow inbound ICMP traffic through Windows Defender Firewall on the management server computer.

  10. For custom installation only: Specify the connection ports for communication with the mobile server. Then, click Continue.

    In a typical installation, the connection ports get the default port numbers (8081 for HTTP port and 8082 for HTTPS port).

  11. On the Assign a mobile server data protection password page, enter a password to encrypt your investigations. As a system administrator, you will need to enter this password to access the mobile server data in case of system recovery or when expanding your system with additional mobile servers.

    You must save this password and keep it safe. Failure to do so may compromise your ability to recover mobile server data.

    If you do not want your investigations to be password-protected, select I choose not to use a mobile server data protection password, and I understand that investigations will not be encrypted.

    Click Continue.

  12. Specify the mobile server encryption. Then, click Continue.
  13. On the Select encryption page, you can secure the communication flows:

    • Between the mobile servers and the recording servers, data collectors, and the management server. To enable encryption for internal communication flows, in the Server certificate section, select a certificate
    • Between the mobile servers and clients. To enable encryption between the mobile server and clients that retrieve data streams from the mobile server, in the Streaming media certificate section, select a certificate

    If you do not enable encryption, some features in some clients will not be available. For more information, see Mobile server encryption requirements for clients.

    For more information about establishing secure communication in your system, see:

    You can also enable encryption after the installation completes from the Mobile Server Manager tray icon in the taskbar of your operating system. (see Enable encryption on the mobile server).

  14. Select the file location and product language and then click Install.
  15. When the installation is completed, a list of successfully installed components appears. Then, click Close.

You are ready for configuring XProtect Mobile (see Mobile server settings).