View alarms

Alarms can be triggered by various events:

  • A camera stops working
  • A pane of glass gets shattered or broken
  • A locker gets broken into
  • A blacklisted license plate is seen on camera

To view alarms, ask your system administrator to set up alarms and give you the required user rights.

To view an alarm:

  1. Open Alarms:
    • Android - Tap Alarms
    • iOS - Tap
  2. From the All alarms list, find the alarm you want to play video for and tap it.
  3. View the details of the alarm:
    • Type of the event
    • Time of the occurrence
    • State of the alarm
    • To whom it is assigned
    • Priority of the alarm
  4. To play the video:
    • Android - Tap
    • iOS - Tap
  5. Play the video backward or forward and check when the image that you are seeing was taken.
  6. Optional. If the camera has audio devices (microphone and speaker) attached, you can listen to incoming and outgoing recorded audio when you play the video recording forward at normal speed (see Find and view video recordings).
  7. To save the video for later or share it with others:
    • Android - Tap
    • iOS -
  8. Specify the time to define the period to investigate.
  9. Tap Create.