Securing your deployment

Because your XProtect VMS deployment is connected to the internet, you should ensure the security and stability of your installation.

To ensure the continued stability and security of the installation, keep your installation up to date with the latest updates to your Windows Server version, as well as upgrades to your license and Milestone Care™ coverage.

Technical support for XProtect BYOL is provided by the Milestone channel partner through whom the XProtect VMS software license is obtained. In addition, Milestone Support provides a wide set of self-service and support resources to end-users.

Install Windows updates

Install relevant Windows updates according to the security policy of your organization. If you restrict online connectivity to your deployment, you can connect your deployment to a Windows update service without exposing the VPC to the internet.

Update your XProtect license and Milestone Care™ coverage

Using Milestone Customer Dashboard (online.milestonesys.com), you can update your XProtect license and monitor the status of your Milestone Care™ coverage, and set up automated email notifications for when an update is available or when your Milestone Care™ coverage is about to expire.

Milestone Customer Dashboard is a web service that is independent of your XProtect VMS installation's internet connectivity. Depending on your configuration, Milestone Customer Dashboard can also monitor the status of your installation and report any errors that occur. For more information, see the user manual for Milestone Customer Dashboard.

Change the password of your EC2 instance

After deployment, change the Windows administrator password of your EC2 instance according to the security policy of your organization.