CCure 9000 XPA integration looking for secure connection with victor web service

• This symptom should only occur with XPA integrations using CCure 9000 systems which are version 2.80 or lower. Versions 2.90 and higher have fixed this issue.

A certificate must be provided and configured in IIS for the CCure 9000victor web service to accept secure HTTPS connections on port 443. Contact CCure 9000 engineering and support resources to verify the CCure 9000 system is configured to enable secure communications.

Check if the port number (443) is configured to work with HTTPS on the CCure 9000 server. Go to the CCure 9000 server. From the Start menu, open the Windows Administrative Tools application and open the Computer Management menu.

Select the Services and Applications directory and the Internal Information Services (IIS) Manager menu. Expand the IIS Manager directory on the local server to find the “victorwebservice” website. Click on the “browse *.443” link to validate if HTTPS is working. This opens a browser and authenticates using TLS at the specified URL. If it’s blocked, the port is not setup.

To setup HTTPS on Port 443, Go to Default Web Site and click on Bindings.

Then right click on Type https (port 443) and select Edit. Open the SSL certificate list and select the appropriate certificate.  The certificate allows authentication using secure ports (443).