Upgrading XProtect Smart Client

During log-in, if you are using an older version of XProtect Smart Client compared to the server that you are connecting to, a message informs you that a new version of the XProtect Smart Client is available, including where to download the new version of the software. Milestone recommends that you download the new version.

If XProtect Smart Client is newer than the server that you are connecting to, certain features may not be available.

View version and plug-in information

Knowing the exact version of your XProtect Smart Client can be important if you require support or want to upgrade. In such cases, you also need to know which plug-ins your XProtect Smart Client is using.

The version of XProtect Smart Client may also affect which XProtect server version it is compatible with.

Steps:

  1. Open XProtect Smart Client.

  2. In the toolbar, click Help > About. A window appears.

    View version and plug-in information in XProtect Smart Client.