Upgrade requirements

• Have your software license file (see Licenses (explained)) (.lic) ready:
• Service pack upgrade: During the installation of the management server, the wizard may ask you to specify the location of the software license file. You can use both the software license file you got after your purchase of your system (or latest upgrade) and the activated software license file you got after your last license activation
• Version upgrade: After you purchased the new version, you receive a new software license file. During the installation of the management server, the wizard asks you to specify the location of the new software license file

The system verifies the software license file before you can continue. Already added hardware devices and other devices that require licenses will enter a grace period. If you have not enabled automatic license activation (see Enable automatic license activation), remember to activate your licenses manually before the grace period expires. If you do not have your software license file, contact your XProtect reseller.

• Have your new product version software ready. You can download it from the download page on the Milestone website.
• Make sure that you have backed up the system configuration (see Backing up and restoring your system configuration (explained))

  The management server stores the system configuration in an SQL database. The SQL database can be located in a SQL Server on the management server machine itself or in a SQL Server on the network.

  If you use an SQL database in a SQL Server on your network, the management server must have administrator rights on the SQL Server whenever you want to create, move or upgrade the SQL database. For regular use and maintenance of the SQL database, the management server only needs to be SQL database owner.

• If you plan to enable encryption during installation, you need to have the proper certificates installed and trusted on relevant computers. For more information, see Secure communication (explained)

When you are ready to start the upgrade, follow the procedures in Upgrade best practices.