Issue: Recording Server goes offline when switching Management Server cluster node

If you set up a Microsoft cluster for Management Server redundancy, the Recording Server or Recording Servers may go offline when switching Management Server between the cluster nodes.

To correct this, modify the following configuration settings:

On the Management Server nodes:

• In C:\ProgramData\Milestone\XProtectManagement Server\ServerConfig.xml:

  <AuthorizationServerUri>http://ClusterRoleAddress/IDP</AuthorizationServerUri>

• In C:\Program Files\Milestone\XProtectManagement Server\IIS\IDP\appsettings.json:

  "Authority": "http://ClusterRoleAddress/IDP"

On the Recording Servers, verify that the authorizationserveraddress is also set to the cluster role address:

In C:\ProgramData\Milestone\XProtectRecording Server\RecorderConfig.xml:

<authorizationserveraddress>http://ClusterRoleAddress/IDP</authorizationserveraddress>

See also:

• Install in a cluster
• Multiple management servers (clustering) (explained)
• Requirements for clustering
• Upgrade in a cluster