What's new?

Manage recording and archive storage:

• You can now view, add, and edit recording and archive storages for your recording servers. See About storage profiles.

New permission:

• A new viewing permission enables users to view video streams.

New Account settings page:

• From this page, you can now set your time zone and view your assigned user role in XProtect Remote Manager and subscribe to alerts.

Update device firmware:

• You can now update your devices' firmware and view the progress for each update task from the taskbar. See Update device firmware.

Manage device component groups:

• You can now add or remove device components from your device component groups from the Devices page. See Manage device component groups.

View uptime reports:

• See if your recording servers are online and monitor your system's CPU usage, available memory, and retention time. See Sites in XProtect Remote Manager.

Get an overview of your devices:

• Check how many devices run identical firmware versions and keep track of the device passwords from the Site health page.

Assign user roles:

• You can now give read-only access to people from your organization. See Assign roles in XProtect Remote Manager.

View services state:

• From the Services page, you can now see the state of the mobile, log, and event servers that are part of your VMS installation.

Update XProtect Cloud Connector:

• You can now install the latest version of XProtect Cloud Connector without losing your configuration. See Update XProtect Cloud Connector.

View Milestone Care status:

• You can now view the Milestone Care status of your VMS installations from the home page of XProtect Remote Manager.

Manage your devices:

• You can now add new devices to a selected recording server in your VMS system. See Add a device.

• You can remove devices from your VMS system. See Remove devices.

• You can change passwords on multiple devices in one operation. See Change device passwords.

Manage your sites from XProtect Remote Manager:

• You can add a site to connect your VMS installation to XProtect Remote Manager. See Add a site.

• You can change the name of an existing site. See Rename a site.

• You can remove old or unused sites. See Remove a site.

Monitor the sites' health.

• Your site, hosts, devices, and device components report to XProtect Remote Manager using states. See Types of states

Give people outside of your organization access to your sites.

• You can grant your service providers access to one or more sites added by your organization. See Grant other people access to your sites.

• (Service providers only) You can get access to your customer sites. See Access customer sites.

View audit logs

• You can track user activities in XProtect Remote Manager. See Audit logs.