Skip to main content

XProtect Smart Client

Retrieve recordings manually

Last Updated: 1 minute read
Version2026r1
LanguageEnglish

You can manually retrieve recordings to store them on your recording servers. Usually, you do this when an incident has occurred that you want to investigate and/or when you need to store the recordings for a longer time.

  1. Select a camera with edge storage.

  2. In the main timeline, select Set start and end time on timelineSC_TimelineControl_TimeSelectionMode_icon.png to select the start and end time of the relevant recordings.

  3. In the workspace toolbar in the top-right corner, select Retrieve dataSC_WorkspaceToolbar_RetrieveData_icon.png.

  4. Optionally, select more cameras that you want to retrieve recordings from.

  5. Select Start retrieval.

    In the notification area at the top, you can view the progress or stop the retrieval job.