Application settings

Skip to main content

XProtect Smart Client

Application settings

Application settings let you customize the general behavior and look of your XProtect Smart Client.

If available, the Follow server column lets you specify that you want your XProtect Smart Client to follow the recommended settings of the server. Certain settings are server-controlled, in which case, configuration on the server decides whether you can override the settings.

Name	Description
Application maximization	Specify how windows in XProtect Smart Client react when you click the Maximize button. To avoid that the Windows taskbar is covered when you maximize a window, select Maximize as normal window.
Camera error messages	Specify how the XProtect Smart Client displays camera-related error messages. These can be displayed as an overlay on top of the camera image or on a black background, or hidden completely. Important If you Hide the camera error messages, there is a risk that the operator overlooks that the connection to a camera has been lost.
Server error messages	Specify how the XProtect Smart Client displays server-related message texts. These can be displayed as an overlay on top of the camera image or on a black background, or hidden completely.
Live video stopped message	Specify if the XProtect Smart Client displays a message when a camera is connected but the camera is not sending live video feed. The message can be displayed as an overlay on top of the camera image or on a black background, or hidden completely.
Default for camera title bar	Select whether to show or hide the camera title bar. The title bar displays the name of the camera and the colored indicators signifying events, detected motion, and video recordings. Note You can override this setting on individual cameras by adjusting camera properties for the camera(s) in setup mode.
Show current time in title bar	Specify whether to show or hide the current time and date (of the computer running the XProtect Smart Client) in the title bar.
Show in empty view positions	Specify what to show if there are empty view items in views, for example, you can select a logo or have just a black background displayed.
View grid spacer	Specify the thickness of the border between view items in views.
Default image quality	Important Specifying a default quality of video viewed in XProtect Smart Client is only relevant if you are viewing JPEG streams. If you are viewing other codecs like H264 and H265 and reduce the quality, you will increase the bandwith, CPU, and GPU usage when re-coding to JPEG. Note that image quality also affects bandwidth usage. If your XProtect Smart Client is used over the internet, over a slow network connection, or if for other reasons you need to limit bandwidth use, image quality can be reduced on the server by selecting Low or Medium. Note You can override this setting on individual cameras by adjusting camera properties for the camera(s) in setup mode.
Default frame rate	Select a default frame rate for video viewed in the XProtect Smart Client. Note You can override this setting on individual cameras by adjusting camera properties for the camera(s) in setup mode.
Default video buffer	If you require very smooth display of live video, without any jitter, it is possible to specify a video buffer. Note Video buffering can significantly increase memory usage for each camera displayed in a view. If you do need to use video buffering, keep the buffering level as low as possible.
Default PTZ click mode	Specify a default PTZ click mode for your PTZ cameras. Options are click-to-center or virtual joystick. You can override this setting on individual cameras by selecting a different default PTZ click mode for the camera.
Start mode of main window	Specify in which screen mode the main window of XProtect Smart Client opens after you have logged in. Options are Full screen, Maximized, Window and Last.
Restore windows and tabs	Specify whether you want to restore the windows and tabs left open when you last logged out of XProtect Smart Client. Options are: Last: Always restore all windows and tabs you had open when you logged out of XProtect Smart Client. None: Never restore the windows and tabs you had open when you logged out of XProtect Smart Client. Ask: When logging in, you’re asked if you want to restore your XProtect Smart Client windows and tabs from last session.
Hide mouse pointer	Specify whether you want the mouse pointer to be hidden after a period of inactivity. You can specify how much time you want to elapse before hiding the mouse pointer. The default option is after 5 seconds. Options are: Never After 5 seconds After 10 seconds After 20 seconds After 30 seconds If you move the mouse after a period of inactivity, it is enabled immediately.
Snapshot	Take a snapshot to share.
Path to snapshots	Specify the path indicating where you want your snapshots to be saved to.
Help	Choose whether to make help available in XProtect Smart Client. If you disable it, pressing F1 won't do anything, context-sensitive links will disappear, and you won't be able to access help from the Settings and more menu.
Timestamp on snapshot	Choose to show or hide timestamps on snapshots. If you choose Show, the timestamps also appear on printed and copied snapshots.
Camera name on snapshot	Choose to show or hide camera names on snapshots. If you choose Show, the camera names also appear on printed and copied snapshots.
Video tutorials	Specify whether the user should be able to access video tutorials for XProtect products from the Settings and more menu.

Was this helpful?

Would you like to provide feedback? Just click here to suggest edits.