Requirements for using XProtect Remote Manager
Before you can connect your XProtect VMS installation, you must meet the following requirements:
Have an active Milestone Care Plus subscription or use a test license.
Have a compatible XProtect VMS product. See Compatibility
Have a My Milestone account.
Have installed XProtect Cloud Connector on the management server host.
Have an assigned role for XProtect Remote Manager. See Get access to XProtect Remote Manager
Have internet access. If you have restricted internet access, you can add XProtect Remote Manager addresses as exceptions in your firewall. See Firewall exceptions.