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XProtect Mobile client

Viewing live video

Last Updated: 2 minute read
Version2026r1
LanguageEnglish

You can view video only on cameras that are set up in views in XProtect Smart Client. You cannot create views in XProtect Mobile. Also, the XProtect Mobile client displays only video. If a view in XProtect Smart Client contains other types of content, such as maps, text, or HTML pages, the content does not display.

When you connect to a server, the XProtect Mobile client lists your views.

  • Android - To access your views, tap Views.

  • iOS - To access your views, tap MobC_iOS_views.png.

On the Home screen, the available views are organized in folders:

  • MobC_Android_Folder_icon_I.png (Android)

  • MobC_iOS_Folder_icon_I.png (iOS)

These folders can contain other folders with views or separate views with cameras - MobC_Android_View_icon_I.png (Android) or MobC_iOS_View_icon_I.png (iOS). The views can only contain cameras.

The list of views offers the following information:

  • The name of the folder. This can be Shared - with views that everyone can access, or Private - with views that you have set up in XProtect Smart Client, and only you can access.

  • The name of the view. For example, Building A.

  • The number of cameras available in the view.

Start viewing live video from a camera

  1. Tap a view to display the cameras that it contains.

  2. Tap the preview image for the camera.

  3. Optional. Tap MobC_Android_Playback_AudioMuted_icon_I.png (Android) or MobC_iOS_Live_AudioOff_icon_I.png (iOS) to start playing audio. Tap MobC_Android_Live_AudioOn_icon_I.png (Android) or MobC_iOS_Live_AudioOn_icon_I.png (iOS) to stop playing audio (Only for cameras that have microphones attached).

  4. Optional. Tap and hold WebC_MobC_PTT_available.png to start push-to-talk. Release the icon WebC_MobC_PTT_active.png to end transmitting audio (Only for cameras that have speakers).

  5. Optional. Tap MobC_Android_Bookmarks_icon_I.png (Android) or MobC_iOS_Bookmarks_icon_I.png (iOS) to add a bookmark to quickly locate relevant video sequences (see Bookmarks).

  6. Optional. Tap MobC_Android_ShareLiveCamera_icon_I.png (Android) or MobC_iOS_ShareLiveCamera_icon_I.png (iOS) to share the live video link using your preferred communication app.

    Note

    To open a live video link shared with you, you must have added the server it comes from to the server list in your XProtect Mobile app. You must also have user permissions to view the camera this video is coming from.

  7. Optional. Tap MobC_Android_SmartMap_icon_I.png (Android) or MobC_iOS_SmartMap_icon_I.png (iOS) to see the camera's location on the smart map.

Stop viewing live video from a camera, or view another camera

To stop viewing live video:

  • Android - Tap MobC_Android_Back-to-live_icon_I.png

  • iOS - Tap MobC_iOS_Back-to-live_icon_I.png

To view video from another camera in the view:

  • Swipe right or left.

Camera indicators

The camera indicators show you if the camera is detecting motion, recording video, or both. The camera indicators are visible in the camera title bar.

Symbol

Is motion being detected?

Is the video being recorded?

WebC_motion_inactive.png
WebC_recording_inactive.png
checkmark-cross.svg
checkmark-cross.svg
WebC_MobC_indicator-motion.png
WebC_recording_inactive.png
checkmark-tick.svg
checkmark-cross.svg
WebC_motion_inactive.png
WebC_MobC_indicator-record.png
checkmark-cross.svg
checkmark-tick.svg
WebC_MobC_indicator-motion.png
WebC_MobC_indicator-record.png
checkmark-tick.svg
checkmark-tick.svg

Search for a specific camera

If you have lots of views and cameras, you can find a camera by searching for the camera name.

  1. Above the list of views, tap MobC_Andr_search.png.

  2. Enter the name of the camera.