Before you start
To use the XProtect Mobile app for access control purposes, you need:
One Milestone Care Plus service agreement
Licenses required for using XProtect Access. This includes a base license and a door license for each door.
An access control system that is configured and integrated with your VMS.
Configure the user profiles to enable access control and access requests.
In the XProtect Mobile app:
You must specify the server settings of the mobile server. See Connect your mobile device to a mobile server or disconnect a mobile server.
In the server settings, you must enable access request notifications. See Enable access request notifications in XProtect Mobile.
Note
If you have enabled the Operator login required option, the access control system will not be available in XProtect Mobile client.