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Milestone Diagnostics Tool

Introduction

Last Updated: 1 minute read
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Milestone Diagnostics Tool is a system diagnostics tool that gathers and displays detailed information about your system setup. This information includes, but is not limited to, ports, camera drivers, software versions and hardware information. You can also find a list of all cameras that have been added to the system, including the specific device model and camera manufacturer, no matter the size of the system setup.

Milestone Diagnostics Tool is provided free of charge with any installation and without any restrictions. Milestone Diagnostics Tool is compatible with all XProtect VMS products:

  • ‏XProtect Express+‎

  • ‏XProtect Professional+‎

  • XProtect Expert

  • XProtect Corporate

Where to find Milestone Diagnostics Tool

You can find the Milestone Diagnostics Tool in one of the following locations in your installation:

  • XProtectManagement Server— install location

    {Drive letter}:\Program Files\Milestone\XProtectManagement Server\Tools\DiagnosticsTool\

  • XProtectRecording Server— install location

    {Drive letter}:\Program Files\Milestone\XProtectRecording Server\Tools\DiagnosticsTool\

  • XProtectEvent Server— install location

    {Drive letter}:\Program Files\Milestone\XProtectEvent Server\Tools\Diagnostics Tool\

  • XProtectLPR Server — install location

    {Drive letter}:\Program Files (x86)\Milestone\XProtectLPR Server\Tools\Diagnostics Tool\

  • XProtect Smart Client— install location

    {Drive letter}:\Program Files\Milestone\XProtect Smart Client\Tools\DiagnosticsTool\