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Milestone AI Bridge administrator manual

Unregister an IVA app

Last Updated: 1 minute read

If you want to discontinue the use of one of your IVA apps, it is recommended to first remove the connection to the IVA app.

Suppose your XProtect VMS system is overloaded, and you suspect the communication between the XProtect VMS system and an IVA app causes this, you can test this by removing the connection.

Note

If you have removed the connection to an IVA app, you have to manually subscribe to the IVA app's analytics topics again if you restore the connection to the IVA app. See Unregistering and re-registering processing servers and IVA apps.

  1. Select Site Navigation > Servers > Processing Servers.

  2. Select the processing server with the IVA app you want to unregister.

  3. From the Registered applications list, select which IVA app to unregister.

  4. Select Unregister.

    Note

    You cannot unregister IVA apps if you have Milestone AI Bridge version 1.7.1 or earlier or an XProtectVMS product version 2024 R1 or earlier.

  5. Confirm that you want to unregister the IVA app.