Viewing and editing details of an alarm

The are different ways you can respond to alarms.

Field Description

State

The state of the alarm indicates if someone has take care of the event. You can change the state of the alarm. Typically, you would change the state from New to In progress, and then later to On hold or Closed.

Priority

Change the priority of the alarm.

Assigned to

Assign the alarm to a user in your organization, including yourself. The person you assign the alarm to becomes the owner of the alarm, and will appear in Owner column of the alarm list.

Comment

Write comments and remarks that are added to the Activities section. Comments typically relate to the actions you have taken. For example, “Suspect detained by Security”, “Suspect handed over to police,” or “False alarm.”

The Comment field appears at the bottom of the window.

Activities

The activities summarize how you have handled the alarm. The Activities section automatically includes:

  • any changes you or your colleagues make to alarm state or priority

  • any reassigning of alarms between users

  • any comments added.

Depending on the configuration of the XProtect VMS server, the alarm can contain instructions about what to do when receiving the alarm. The instructions are defined on the server-side as part of the alarm definition. When that is the case, the activities are automatically displayed when you edit the alarm.

Print

Print a report that contains information about the alarm, such as the alarm history and a still image A single still image. from the time of the alarm, if an image is available.