Respond to access requests

If your VMS supports two-way audio and a speaker and microphone are attached to the relevant camera, access request notifications enable you to speak and listen to people who want to enter.

  1. To listen to what the person requesting access is saying, click the Button for listening to audio. The icon has a speaker. button.
  2. To speak to the person requesting access, for example, to give instructions on how to proceed or behave in the area, click and hold the Button for speaking to another person. The icon has a microphone. button.
  3. To carry out other actions, use the command buttons to the right of the microphone and speaker buttons. The most typical action is to unlock a door for a person requesting access, but it could also be to turn on the lights in the area close to the relevant entry.

Cardholder information might be available if your access control A security system that controls the entering of persons, vehicles, or others into a building or area. system supports transferring such information to the XProtect system. Examples of typical cardholder information: the cardholder's ID number, name, department, phone number, and authority level. Depending on your system configuration, you might be able to manage cardholder information. See cardholder information.