Working with access request notifications

Your organization might require security personnel to open doors for access. In such cases, they might receive access request notifications.

You must specify all conditions that trigger an access request notification in XProtect. The notification displays live video related to the access request, allowing you to see the person requesting access.

The name of the door that should open is shown as a headline, indicating, for example, Access Request - Front door. The door state (for example open, closed, or forced open) is also displayed. If you have multiple cameras associated with a door, they are displayed below each other.

Access request notifications are temporary. When you close one, the notification is no longer present in your system. If you close XProtect Smart Client while an access request notification is shown, the notification is not restored when you restart.