Issue: The Recording Server service fails to start when adding hardware
If the Recording Server fails to start when you attempt to add a hardware device, it can be due to the length of the password that is associated with the hardware device.
To avoid this issue, the length of the unencrypted password must not exceed 87 characters.
For more information, see the article: Recording Server service fails to start with 'Error retrieving complete configuration from Management Server' (troubleshooting)