Define and edit incident types

Incident types are the primary way to categorize and distinguish between incidents. The XProtect Smart Client operators can assign one incident type A detail about an incident. With a type, you categorize what kind of incident it is. Examples of incident types are: Theft, Car accident, Trespassing. to each incident project when they create or update incident projects.

To define or edit an incident type in Management Client:

1. Select Site Navigation > Incident properties .

2. On the Types tab, select:

   • Add to define a new incident type

   • Edit to update an existing incident type

   • Delete to remove an existing incident type

   You can't edit or delete incident types assigned to one or more incident projects in XProtect Smart Client. Before you edit or delete incident types, press F5 to refresh to include the latest changes to incident projects.

3. Save the settings and ask the XProtect Smart Client operators to restart XProtect Smart Client.

The next time the operators log in to XProtect Smart Client, your changes to the incident properties are reflected.

For an example of how to use incident types, see Scenario: Use incident types to document who gets injured.