Lift and reapply privacy masks

In some situations, you might need to review an area that's covered by a privacy mask. You cannot lift liftable privacy masks if you haven't been given the permissions to do so.

  1. On the global toolbar, select Settings and more and Lift privacy masks.

    Lift privacy masks in XProtect Smart Client.

    If you have the right permissions, the liftable privacy masks now disappear. Permanent privacy masks still cover their areas.

    Liftable privacy masks removed. Permanent privacy masks remain.

    If you don’t have sufficient user permissions, you'll see a window that asks you to contact a supervisor

    Authorization required dialog box in XProtect Smart Client.

  2. To reapply the liftable privacy masks, select Settings and more and Apply privacy masks.

    If you forget to reapply privacy masks, they are reapplied automatically after a time defined by your system administrator. The default time is 30 minutes.