FAQ: maps
Which image file formats and sizes can I use for maps?
You can use bmp, gif, jpg, jpeg, png, tif, tiff, and wmp file formats for maps.
Image file size and resolution should preferably be kept under 10 MB and 10 megapixels. If you use larger image files, this can cause low performance in the XProtect Smart Client. You cannot use images larger than 20 MB and/or 20 megapixels.
Maps are displayed in the XProtect Smart Client on the basis of the graphic file's properties, and adhering to Microsoft standards. If a map appears small, you can zoom in.
Can I change the background of a map but keep the cameras in their relative positions?
Yes. If you need to update the map but want to keep all the information on it, you can just replace the map background (if you have the necessary map edit user permissions). This allows you to keep all your cameras, and other elements in their relative positions on a new map. Select Change map background, by right-clicking the map or in the Properties pane.