FAQ: smart map
Can I show the same device on multiple levels in a building?
Yes, you start by placing the device on one level. Next, right-click the device, select [device] visible on levels and then specify additional levels that you want the device to be associated with.
Can I adjust the building outline to match a round building?
On the smart map, building outlines are square. Milestone recommends that you use the corner handles to adjust the shape of the building to cover the actual building.
What files types can I use as floor plans in a building?
You can use any of the supported custom overlays:
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Shapefiles
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CAD drawings
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Images
What is the maximum size of custom overlays?
The maximum size of custom overlays are as follows:
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CAD drawings: 100 MB
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Images: 50 MB
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Shapefiles: 80 MB
The maximum size can adjusted by changing the values in the client.exe.config file. Please contact your system administrator.
Can I add multiple floor plans to the same level?
Yes, you can add any number of floor plans to the same level, for example one for the north-wing and one for the south-wing.
What if a device in a building is not associated with any levels?
In that case, the device is visible an all levels.
Dissociating a device from the levels in a building is relevant, for example, if the device is located inside an elevator. When you add a device to a building, automatically the device is associated with the selected level. To dissociate the device, in setup mode, right-click the device, select [device] visible on levels, and make sure that no levels are selected.
If I move a building with a floor plan, will the floor plan move with it?
No, the floor plan stays in its original, geographic location and is visible only in setup mode. You must manually reposition the floor plan.
If I reorder a level within a building, will the devices stay with the level?
Yes, the devices stay with the level.
What happens to floor plans and devices when I delete a building?
The floor plans are deleted, but the devices remain.