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BriefCam User Guide

The ALERTS Tab

Last Updated: 4 minute read
Version2024r2
LanguageEnglish

Overview

The ALERTS tab contains three sections: a video source pane on the left, thumbnails in the middle and filters on the right.

Alerts tab.jpg

By default, the ALERTS tab opens displaying the last 24 hours of alerts. The Since time will remain as-is until you refresh the screen.

You can change the display using the drop-down list at the top of the screen.

Alerts tab Since.png

When a new alert comes in from a camera, it is added to the video source for that camera.

You can copy the name of the source by clicking on the source name and clicking the copy Copy icon.png icon.

Alerts copy.png

You can sort the alerts by time (oldest to newest and vice versa).

By default, the order of the video sources is only changed right after you change the Sort by time or when you set a filter. If you want the video source pane to also be sorted when there is a new alert, your administrator can change this for you.

To activate sound notifications when a RESPOND alert is received, click on the Alerts notification icon.png icon. The sound will play only when you are logged into BriefCam and have activated the sound. You will need to activate it each time you log into BriefCam. The administrator can remove or change the sound file.

An alarm icon appears near the RESPOND tab to signify that new alerts are available. When navigating to the ALERTS tab, the alarm icon disappears.

Alerts blue icon in toolbar.png

If you are on a page that is not the first page and new alerts come in, you will see them in the first row. You can then click the Go to newest alerts link to display the newest alerts.

Alerts Go to newest.png

Video Source

Each video source represents a camera that has alerts in the selected time range.

Cameras that have more than one rule are shown as a single video source.

Note

In the RESPOND solution, it takes five minutes for the video source to be playable after it was created.

Click the playback button to play back the video source. Video playback will feature only objects matching currently selected filters.

For information about the video player, see Video Player.

Alert Thumbnails

The ALERTS tab contains thumbnails of all alerts that were generated in the RULES tab of the RESPOND solution. The time that the alert was created appears on the thumbnail.

New alerts will appear in the first row. Once the row is filled, the alerts will move down to the next row.

If you are on any page besides the first page and new alerts come in, you will see an Incoming Alerts row. Above the row, you can click the Go to newest alerts button and the first page will open.

Alerts Go to newest.png

A red line under the thumbnail indicates that the thumbnail has not yet been watched.

Count-based alerts display the thumbnails, one on top of another, of all of the objects that were counted in the alert.

Thumbnails.jpg

When you select an alert or multiple alerts, four icons will appear at the top right of the screen.

Icons

Description

Alerts watched icon.png

Mark as Watched/Unwatched

Start case icon.png

Start a Review Case

Delete alert icon.png

Delete

Create bookmark icon.png

Create Bookmark. Additional information about creating bookmarks can be found in The BOOKMARKS Tab section.

Alert icons in toolbar.png
Filters

On the right side of the screen, you can filter by the source name or rule name.

Alert filters.png

When searching by source name, to enhance you search of the cameras, you can select the tags that you want to search for. For example, your administrator may have marked all cameras on the first floor with a tag named “First floor”. You can easily search for these cameras by opening the Select Tags drop-down list at the top right corner and selecting the tags that you want. You can also use the OR and AND options to further your searching capabilities.

Search by tags.png

Note that you can display the list of cameras with or without the tags and the paths (which show the hierarchy of the cameras within the directory) by using the Tags and Paths toggle options.

Tags and Paths toggles.png

Click the three-line menu Hamburger black icon.png where you can sort by oldest or newest and select to show all alerts or to show bookmarked, watched, or unwatched alerts only.

Alerts newest.png

Note

When using the Bookmarked filters, it will only show bookmarks that were not deleted during the maintenance. Afterward, the bookmark will only appear in the BOOKMARKS tab.

When you select the Bookmarked filter, you can click on the arrow icon and further filter by color.

Alerts bookmarked.png

If you select multiple colors, the number of colors selected will appear to the right of the bookmark icon.

Alerts bookmarked color.png