Skip to main content

BriefCam Troubleshooting Guide

I'm playing an original video of an alert, but the wrong time frame is playing. Why?

Last Updated: 1 minute read
Version2024r2
LanguageEnglish

This can happen when different machines in the environment are defined with different time zones. To resolve this issue, make sure that all the Real-Time processing server machines and the main VServer machine have the same time clock and timezone.