Skip to main content

BriefCam Installation Guide

Installation Troubleshooter

Last Updated: 1 minute read
Version2025r1
LanguageEnglish

To extract all existing environment properties needed for the successful installation of BriefCam, use the Installation Troubleshooter tool. This tool can be used with the following operating systems: Server 2012, Server 2016, Windows 10, and Windows 11.

  1. Go to {BriefCam Server installation folder}tools and copy the installation_troubleshooter folder with all its content to a running directory.

  2. Run the installation_troubleshoot.bat file with administrator privileges.

  3. For information about the BriefCam Administrator Console settings, open the db_tool_input.txt file.

    Install troubleshooter db file.png

  4. Add or remove the settings that you want to retrieve from the BriefCam Administrator Console.

    QlikCertPsw in db tool input.png

  5. In the running directory, see the <hostname>__out__<date-time>.txt and the installation_troubleshoot.log files.

For additional information, see the README file.