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BriefCam Installation Guide

Antivirus

Last Updated: 1 minute read
Version2024r2
LanguageEnglish

It is required to disable antivirus scans from all BriefCam’s folders as specified below.

The BriefCam engine extracts many objects from raw video and keeps them in small video files and image files. (In high activity scenes, there may be thousands of files created in each hour and even more.)

When the antivirus is enabled and every created file is automatically scanned, this leads to poor performance and poor hardware utilization.

To disable the antivirus: 

In each one of BriefCam’s servers, disable the antivirus scan for these paths (if they exist, which depends on the installed components).

Installation Folder 

Default Installation Path 

Server

C:\Program Files\BriefCam\BriefCam Server 

Web services

C:\Program Files\BriefCam\BriefCam Web Services 

PostgreSQL

C:\PostgreSQL 

C:\PostgreSQL_Data 

Redis

C:\Program Files\Redis 

Qlik

 C:\Program Files\BriefCam\RESEARCH\Qlik 

MongoDB

C:\Program Files\MongoDB 

RabbitMQ

C:\Program Files\RabbitMQ Server 

It is also recommended to add all the executable files located in the installation folders (from the table above) to the Allowed Programs/Apps.

Allowed apps.png

In the storage server, disable the antivirus scan for these paths (if they exist):

Installation Folder 

Default Installation Path 

ServerData 

\\hostname\BriefCam\ServerData 

Qlikshare 

\\hostname\BriefCam\Qlikshare 

Known Issues When the Antivirus Is Active

  • Timeouts and errors when writing or reading from the storage occur when the antivirus becomes a bottleneck when trying to access the storage.

  • Slow server response time due to heavy use of memory, CPU, and disk utilized by the antivirus processes.

  • Files that include low-level operations (such as HASP Dlls and NVIDIA drivers) may be put in quarantine and disrupt the normal functioning of BriefCam.