Enable access request notifications in XProtect Mobile

To receive notifications from your VMS, you have to purchase a Milestone Care Plus license. Access request notifications are enabled by default.

In addition to the security settings on the server, you must also enable access request notifications in the server settings in XProtect Mobile. You must do this for all servers that the app is connected to.

1. Open your XProtect Mobile app, and then do the following:
• Android - In the list of servers, go to the server that you want to connect to, tap , and then tap Edit
• iOS - In the list of servers, in the upper right-hand corner, tap Edit, and then tap the server that you want to connect to
2. Under Notifications, enable the Receive notifications option.
3. Tap Notification settings and enable Access requests.
4. Tap Done.

If you disable Access requests, you will not be notified about any access requests and the list of access requests will disappear from the XProtect Mobile app.